Removing Duplicate Contacts

Erstellt von Continux Support, Geändert am Mi, 16 Jul um 12:21 NACHMITTAGS von Continux Support

If you have accidentally created multiple entries for the same contact in the system, you can clean them up using the following steps:


1. Search for the Contact

  • Open the contact overview.

  • Enter the contact’s name in the search bar.

  • All entries with the same or similar name will be displayed.

2. Check Linked IP Rights

  • Click through each of the listed contacts.

  • Check which IP rights are linked to each contact.

3. Mark Contacts for Deletion

  • Select the two contacts with the fewest linked IP rights.

  • Rename the first one to e.g.
    Amadeus DELETE_1 Meyer

  • Rename the second one to
    Amadeus DELETE_2 Meyer

4. Transfer IP Rights to the Correct Contact

  • Open all case files where “DELETE_1” or “DELETE_2” are listed.

  • Add the correct contact (the one you want to keep) to each case.

  • Then remove “DELETE_1” and “DELETE_2” from those files.

5. Final Check and Deletion

  • Double-check both DELETE contacts:
    Are there no IP rights linked anymore?

  • If so, you may safely delete both entries from the system. 

Tip: If a contact has no linked IP rights from the beginning, you can delete it immediately without following the above steps.

War dieser Artikel hilfreich?

Das ist großartig!

Vielen Dank für das Feedback

Leider konnten wir nicht helfen

Vielen Dank für das Feedback

Wie können wir diesen Artikel verbessern?

Wählen Sie wenigstens einen der Gründe aus

Feedback gesendet

Wir wissen Ihre Bemühungen zu schätzen und werden versuchen, den Artikel zu korrigieren